Sociology / Soc 0644 · Atom · ~20 seconds
The Costs of Bureaucracy
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Bureaucracies generate predictable costs: rules followed past their purpose, slow response, diffused responsibility, and inequality reproduced through formally neutral procedure.
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An expense claim is bounced between departments until the reimbursement window closes, through no fault of the employee.
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These are consequences of the design, not failures of the individuals inside it.
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- Nothing yet depends on this.