Sociology / Soc 1557 · Atom · ~20 seconds
Outsourcing and Automation
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State
Outsourcing contracts jobs to workers elsewhere, and automation replaces workers with technology; both reshape which jobs remain available domestically.
Show
A call center's functions moving to a lower-wage country and a cashier being replaced by self-service kiosks illustrate the two forces separately.
Watch for
Outsourcing and automation are distinct mechanisms that act together; collapsing them into one cause obscures which policy lever addresses which effect.